The Open House System
Generate leads at every open house — before, during, and after. A 5-phase framework: pre-event marketing, sign-in system, live engagement, post-event follow-up, results tracking. By Al and Victoria Pinder, ICON agents at eXp in Wolf Pack with Mike Sherrard.
Pre-Event Marketing
Pack the house before you arrive
Sign-In System
Capture every visitor
Live Engagement
Warm presence, smart questions
Follow-Up + Track
The 60-second text wins
Most agents treat open houses as a courtesy to sellers. The top producers treat them as something entirely different: a systematic opportunity to meet motivated buyers, build neighborhood relationships, and generate pipeline that converts for months.
We’re Al and Victoria Pinder. Both ICON agents at eXp Realty. Both based in Eastern NC. Part of Wolf Pack at eXp with Mike Sherrard. A well-executed open house gives you direct, face-to-face access to people who are actively thinking about real estate. Pair that access with a repeatable system — marketing before, engagement during, and disciplined follow-up after — and you transform a two-hour event into a business-building engine.
Open-house strategy on camera — the 5 you must visit.
Phase 1 — Pre-Event Marketing
The agents who pack their open houses don’t wait for buyers to stumble in — they create demand. Start marketing 3 to 5 days before the event across every channel available to you.
- Social media posts. Engaging content across Facebook, Instagram, and local groups. Use video walkthroughs, countdown posts, and listing highlights.
- Facebook event. Create a dedicated Facebook Event for the open house. Invite your sphere, boost it to targeted local audiences.
- Door knock with invitations. Hand-deliver invitations to the immediate neighborhood. Neighbors are often looking to help friends or family move nearby.
- Directional signs. Place high-visibility directional signs at key intersections leading to the property.
Phase 2 — The Sign-In System
Your sign-in process is the foundation of your follow-up pipeline. Every visitor who walks through the door is a potential lead — but only if you capture their information correctly and professionally.
Go digital
Use a tablet or a QR code linked to a simple form. Digital sign-ins are faster, more legible, and integrate directly into your CRM. Visitors are accustomed to digital forms, and it positions you as a tech-forward, professional agent.
What to capture
- Full name
- Email address
- Phone number
- Buying timeline
Be transparent
Don’t hide why you’re collecting information. Tell visitors directly — “We capture your info so we can follow up with any questions, send photos from today, and keep you updated on similar homes.” Honesty builds trust immediately.
Pro tip: Offer a small incentive for signing in — a neighborhood market report, a home valuation, or a list of upcoming open houses. Value exchange makes sign-ins feel natural.
Phase 3 — During the Event
The open house itself is your stage. How you show up — your energy, your questions, your materials — determines whether visitors leave as strangers or as warm leads with a positive impression of you as their agent.
- Warm greeting. Welcome every visitor at the door with genuine warmth. Learn their name. Make them feel like guests, not prospects.
- Ask qualifying questions. “Are you currently working with an agent?” “What neighborhood are you exploring?” “What’s your timeline?” Listen more than you talk.
- Give space, stay available. Let visitors explore freely — hovering feels pushy. Position yourself centrally, stay engaged but relaxed.
- Highlight key features. Know the home’s top 5 selling points cold. Mention them conversationally when the moment is right.
- Printed materials. Have professional take-home packets ready: property sheets, neighborhood comps, your buyer guide, your contact card.
Phase 4 — Post-Event Follow-Up
The open house ends — your work doesn’t. The agents who convert open house visitors into clients are the ones who follow up with speed, consistency, and a personal touch.
- Same day: Text all attendees a warm thank-you.
- Day 2: Email home photos and a personal note.
- Day 4: Call the most engaged visitors.
- Ongoing: Add contacts to CRM and nurture monthly.
Buyers are often visiting multiple open houses in a single weekend. The agent who follows up first — and most personally — wins the relationship. A same-day text takes 60 seconds and keeps you fresh in their mind while the experience is still vivid.
Phase 5 — Measure What Matters
You can’t improve what you don’t track. Treating each open house as a data point — not just an event — lets you make smarter decisions about where to invest your time and energy.
The four metrics
- Total attendees. How many people signed in?
- Follow-ups made. Did you contact everyone?
- Appointments set. How many buyers requested more?
- Deals closed. What was your ROI per event?
This data tells you whether open houses are a high-ROI activity for your specific market, your price point, and your current skill level — and it shows you exactly where in the system your results are breaking down so you can fix it.
How Partnering With Our Team Works
Book a 15-min call
You ask the questions this page didn’t answer. We answer honestly.
Decide on your timeline
If we click, we walk through what moving your license looks like.
Day-one onboarding
You join Wolf Pack at eXp with us. Full Claude Code stack, listing kit, buyer kit, and direct text access — plus Mike Sherrard’s broader Wolf Pack training and community.
Book the Free 15-Minute Call →
What You Get When You Join Wolf Pack With Us
The eXp model is the same wherever you sponsor under. The difference is what your sponsor actually does for you. Here’s what every agent who moves their license to us in Wolf Pack gets, day one.
- The full Claude Code prompt library — the prompts we use every morning. See the stack here.
- The listing kit and buyer kit workflows — the same ones running our listings right now.
- Live monthly skill-build sessions — we build a new Claude skill together every month.
- Direct text access to us — for the things you cannot figure out from a YouTube video.
- An actual community of agents using this stack — not just consuming content about it.
- The open house follow-up sequences — pre-built same-day text, Day 2 email, Day 4 call script ready to drop into your CRM.
Problems We Help Agents Solve
If any of these sound like the conversation in your head, we should probably talk.
- I host open houses but I never follow up — and they never convert.
- I get attendees but I’m not collecting their info correctly.
- I don’t know if open houses are actually worth my time.
- I want a system, not just a hope-and-pray afternoon.
- I want a sponsor who’ll help me run open houses that produce, not just look pretty on Instagram.
If any of those land, book the call →
Ready to Talk?
We’re Al and Victoria Pinder, and we’d love to have a real conversation. Free call. Fifteen minutes. If we’re a fit, you walk away with a path. If we’re not, you walk away with three ideas you can use tomorrow. Either way you win.
Or call us directly at 252-327-3357.
More context before the call
Al and Victoria Pinder, licensed real estate agents, eXp Realty. Individual results vary. eXp Realty, 2106 Charles Blvd, Greenville, NC 27858. Each office is independently owned and operated.